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If your product is defective, you may return it during its designated warranty period for a prompt exchange or repair. To return a product, please contact one of our sales representatives at sales@lgrinc.com to request a Return Material Authorization (RMA) number. Requests for refunds and exchanges cannot be processed without a valid RMA number.

Please have the following information available when requesting an RMA number:

• Part Number
• Serial Number (if applicable)
• Description of the Problem

No returns will be accepted "collect" or "C.O.D." On all warranty returns, LGR will pay the shipping charges on the return of the merchandise to the customer.